An audit with a fixed scope, a fixed duration and a clear end. You come away with a euro figure you can use to justify budget internally.
No access to your systems. We work with data exports and two conversations.
You can follow the calculation and repeat it with your own real numbers.
Model assumptions, for illustration. In our experience, former customers who are contacted individually come back at a higher rate than cold contacts. Across the whole segment we calculate conservatively with a low single-digit net percentage. In the audit we use your real numbers.
Nordwind Outdoor has 180,000 contacts. 96,000 of them have been inactive for more than 90 days, over half the customer base. 61,000 may legally be contacted. Today no automated win-back journey reaches them. On conservative figures, five missing journeys hold €83,000 to €212,000 in annual revenue potential that appears in no forecast.
Intro call, 30 minutes. We look at two or three metrics to check whether the audit is worth it for you, and give you an honest yes or no.
Intro call (30 minutes) →We take on a small number of clients at a time and read every enquiry carefully.